We’re here to help. Reach out anytime with questions, support needs, or account inquiries.
For questions about activation, troubleshooting, or your account.
Typical response time: within 24 hours
Have a question about your plan, activation, or coverage? Send us a message, and our support team will get back to you as soon as possible.
Visit our activation page to set up your eSIM or SIM right away.
Enjoy fast, reliable data across the United States with strong 5G and 4G LTE coverage supported by leading network partners.
5G reaches more cities and communities than ever, giving you smooth browsing, streaming, and navigation wherever your trip takes you.
Physical SIM cards usually arrive within a few business days, depending on your location and the shipping method you choose. eSIMs are delivered instantly by email.
Yes. Your phone must be unlocked to use any SIM or eSIM from a different carrier.
Your device needs to support the frequencies used by US networks. Most recent smartphones—including all iPhones—work without issues. Android compatibility varies by model, so checking your device details or IMEI is recommended.
You can buy as many SIM cards or eSIM plans as you need for personal use. There are no special limits for travelers.
Yes. Messaging apps like WhatsApp, iMessage, and Telegram will continue to work. Standard SMS from your home carrier depends on your original number and roaming settings.
Some plans include a US number. If your selected plan offers one, you’ll receive it in your activation details.
Yes. Unlimited plans give you ongoing data throughout your service period. In some cases, speeds may adjust based on network traffic.
